F.A.Q.

Products

Can I ask for custom products?

Yes, in fact a few of our products were born as a custom project (e.g. Darth Fader). Contact us.

Can I evaluate a product before buying?

If you are close to London (UK) area, contact us and we could meet for you to test our products. We were originally based in Madrid (Spain) and we go there relatively often so we might arrange a test there as well.

Online shop

How long until I receive my order?

Pedals are hand-built upon request so it usually take us 2 weeks to have them ready. Delivery time is about 2-5 days for Europe and about 1 or 2 weeks for the rest of the world, but it may depend on the shipping company and your country's customs so it's out of our control.

Do I need to sign up to buy at MegaBeat Audio?

No, you don't need to sign up to buy at our online shop. The payment is made through PayPal but you don't need to register there either.

How much does the shipping cost?

From our experience with online shopping, shipping cost is always a hassle. That's why shipping costs are FREE worldwide with no minimum order. Besides, it 's registered mail with tracking code so you can know where your order is at all times.

Is it safe to buy at MegaBeat Audio?

The payment is made through PayPal using a secure connection (SSL) so your credit card data can't be intercepted by anyone and can only be seen by PayPal. MegaBeat Audio won't receive and won't know anything about your credit card.

Can I pay by Visa Electron?

Yes, no problem.

Others

I have a question not answered here. Where can I get more information?

If you have any question not answered here, don't hesitate to contact us.